DOT OSP License Registration in India is required for companies providing IT-enabled services (ITES), BPO, KPO, call center, and back-office operations that use telecom resources. The license is issued by the Department of Telecommunications (DoT) under the Other Service Provider (OSP) Guidelines.
In this Saving Mantra guide, we explain what an OSP license is and provide a step-by-step process for DOT OSP License Registration in India, along with eligibility, documents, and post-registration compliance.
What is a DOT OSP License?
An OSP (Other Service Provider) License is a registration granted by the Department of Telecommunications to entities using telecom infrastructure for providing services such as:
- Call centers (inbound/outbound)
- BPO / KPO services
- IT-enabled services
- Tele-banking and tele-marketing
- Customer support and helpdesk services
Who Needs DOT OSP Registration?
DOT OSP registration is required for:
- Domestic call centers
- International call centers
- BPO / KPO companies
- ITES companies using telecom networks
- Shared service centers and back-office operations
Benefits of DOT OSP License Registration
- Legal authorization to use telecom resources
- Compliance with DoT and telecom regulations
- Smooth operations for domestic and international clients
- Enhanced credibility with clients and telecom operators
- Avoidance of penalties and service disruptions
Step-by-Step Process for DOT OSP License Registration in India
Step 1: Company Incorporation
The applicant must be a company registered under the Companies Act, 2013 (Private Limited or Public Limited).
Step 2: Identify OSP Category
Determine whether registration is required for:
- Domestic OSP
- International OSP
- Both Domestic and International OSP
Step 3: Prepare Required Documents
Collect company incorporation documents, board resolutions, and network diagrams as per DoT guidelines.
Step 4: Create Account on DoT OSP Portal
Register on the official DoT OSP online portal using company credentials.
Step 5: Fill OSP Registration Application
Enter details such as:
- Company name and CIN
- Registered office address
- Nature of services
- Telecom resources to be used
- Network architecture details
Step 6: Upload Documents
Upload scanned copies of required documents in the prescribed format.
Step 7: Online Submission and Acknowledgement
Submit the application online. An acknowledgement number is generated for tracking.
Step 8: Grant of OSP Registration Certificate
Upon verification, the DOT OSP Registration Certificate is issued, allowing commencement of OSP operations.
Documents Required for DOT OSP License Registration
- Certificate of Incorporation
- MOA & AOA
- Board Resolution authorizing OSP registration
- Address proof of registered office
- List of directors and authorized signatory
- Network diagram and system architecture
- Undertaking as per DoT format
Validity of DOT OSP Registration
- OSP registration is generally valid indefinitely, subject to compliance with DoT guidelines
- Any change in operations or network must be intimated to DoT
Post OSP Registration Compliance
- Maintain records of telecom usage
- Comply with DoT OSP guidelines and security norms
- Inform DoT about changes in address, network, or services
- Allow inspections by telecom authorities if required
Penalty for Operating Without OSP License
Operating OSP services without registration may lead to:
- Heavy penalties
- Disconnection of telecom services
- Legal action under telecom laws
Why Choose Saving Mantra for DOT OSP License Registration?
- Expert guidance on DoT and telecom regulations
- Accurate documentation and application filing
- Transparent and affordable pricing
- Quick turnaround time
- End-to-end compliance support
Conclusion
DOT OSP License Registration in India is a mandatory compliance for companies providing ITES and call center services using telecom infrastructure. By following the correct step-by-step OSP registration process, businesses can operate legally and confidently. Saving Mantra ensures a smooth, compliant, and professional DOT OSP registration experience.
Disclaimer
The information provided in this blog is for general informational purposes only and does not constitute legal, regulatory, or professional advice. DOT OSP guidelines, procedures, and requirements may change from time to time. Readers are advised to consult qualified professionals before applying for DOT OSP License Registration or commencing OSP operations.